Privacy Policy

The Sales Tracking app and the web site salestracking.app are provided by Cool Wind, Inc. ("The Company"). We take your privacy very seriously. We're committed to safeguarding your privacy, and this privacy policy explains our data collection, use, and disclosure practices. This policy covers how we treat personal information that we collect and receive from you.

The Company provides its service (the "Service") to you subject to the Terms of Service, and the following Privacy Policy. We may update this Privacy Policy from time to time. All changes will be posted on the Site and accessible through the Sales Tracking app. You can review the most current version of the Privacy Policy at any time: at www.salestracking.app/privacy. Your continued use of the Service or the Site after any such changes have been made constitutes your acceptance of the new Privacy Policy. Words beginning with capital letters in this Privacy Policy which are not defined in this Privacy Policy are defined in our Terms of Service document.

Summary

Although you should read through the Policy for complete information on how we collect, use, share, and secure information, the following provides a summary of some the most important aspects of or our privacy practices:

• We may use your personally identifiable information to provide you with services, including to process payments you make, and to improve our services.
• We may share your personally identifiable information under certain circumstances as disclosed in this Policy.
• We take reasonable measures to secure your personal information, but we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.

1. Notice To EU Residents

   This Policy is intended to provide adequate and consistent safeguards for the handling of personal information in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("the Directive") and all the relevant transposing legislation of the Directive in the European Union/European Economic Area, the Swiss Federal Data Protection Act, as such laws may from time to time be amended and valid during the application of this Policy, the Privacy Shield, and any other privacy laws, regulations and principles concerning the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area or Switzerland to the United States including but not limited to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("the General Data Protection Regulation") as of its entry into force on May 25, 2018.

   Principles for Processing Personal Information

   We respect your privacy and are committed to protecting your personal information in compliance with the applicable legislation. This compliance is consistent with our desire to keep you informed and to recognize and respect your privacy rights. We agree to observe the following principles when processing personal information:

   • Data will be processed fairly and in accordance with applicable law.
   • Data will be collected for specified, legitimate purposes and not processed further in ways incompatible with those purposes.
   • Data will be relevant to and not excessive for the purposes for which they are collected and used. For example data may be rendered anonymous if deemed reasonable, feasible and appropriate, depending on the nature of the data and the risks associated with the intended uses.
   • Data subjects in the EUROPEAN UNION will be asked to provide their clear and unequivocal consent for the collection, processing and transfer of their personal data.
   • Data will be accurate and, where necessary kept up up-to-date. Reasonable steps will be taken to rectify or delete personal information that is inaccurate or incomplete.
   • Data will be kept only as it is necessary for the purposes for which it was collected and processed. Those purposes shall be described in this Policy.
   • Data will be deleted or amended following a relevant request by the concerned data subject, should such notice comply with the applicable legislation each time.
   • Data will be processed in accordance with the individual's legal rights (as described in this Policy or as provided by law).
   • Appropriate technical, physical and organizational measures will be taken to prevent unauthorized access, unlawful processing and unauthorized or accidental loss, destruction or damage to data. In case of any such violation with respect to personal data, we will take appropriate steps to end the violation and determine liabilities in accordance with applicable law and will cooperate with the competent authorities.

2. Information Collection and Use

   When you register for a Sales Tracking account, we collect personal information such as your email address, country, and any other personal or preference information that you enter into the Service, as well as your profile picture. We will use your personal information for the following general purposes: (i) to provide you with Services; (ii) to respond to your questions and comments; (iii) to communicate with you via email (or other electronic means) about the Service; for (iv) statistical purposes and (v) otherwise as described to you at the point of collection. When you use the Service, you may set up your personal profile and transmit information through various channels. We store and collect this information so that we can provide you with the Service and offer personalised features. We also receive and record certain information from you your mobile device and browser, including your software and hardware attributes, and the pages you request, whether or not you register for an account.

   Please note that if you enter payment details into the Service when purchasing a Paid Service, we do not receive or store such payment information, as such information is received, stored and used by our payment service providers for the purpose of completing the purchase. You can opt out of email communication initiated by us including newsletters, email notifications and progress reports, in your Settings on the Site.

3. Storage of your Personal Data

   We store your personal information only on secure servers that are held in secure facilities that have up-to-date firewall protection. The data that we collect from you may be transferred to and stored and/or processed by staff who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We will only retain your personal information for as long as we need to in order to fulfill the purposes set out in this Privacy Policy or as otherwise explicitly agreed with you.

4. Cookies

   A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you want to delete any cookies that are already on your computer, please refer to the instructions for your browser to locate the file or directory that stores cookies. If you reject all cookies, you may not be able to use some features of the Service.

5. Disclosure of Personal Information

   Cool Wind Inc does not rent, sell, or share personal information about you with third parties except to provide products or services you've requested, when we have your permission, or in the following circumstances:

   • where we are responding to a subpoena, court order, or legal process, or to establish or exercise our legal rights or to defend ourselves against legal claims;
   • where we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law;
   • where we transfer information about you if our app is acquired by or merged with another company. If this happens, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

   Please remember that whenever you disclose personal information online, that information can be collected and used by others. By posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties as a result.

6. Confidentiality and Security

   We shall take measures to protect personal data using reasonable and industry standard security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, improper use or modification. Your personal data is password protected and, other as set out in this Privacy Policy, can only be seen by you and us. You agree to keep your password(s) confidential and not to disclose them to anyone else, or allow them to be disclosed. We limit access to personal information about you to employees who we reasonably believe need to come into contact with that information, to provide products or the Service to you, or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with regulations to protect personal information about you. However, data transmissions over the internet cannot be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us. In particular, by accessing and using the Service/App, you do so at your sole risk and you are responsible for restricting access to your computer and ensuring that your computer is free from all types of malicious code, spyware, viruses, Trojans, etc. that may track any data you enter into the Service, including email address, and payment related information. We are not responsible for any loss or damage arising from the user's failure to comply with this paragraph.

7. Minors and the Privacy of Information of Children

   Children under 13 are not allowed to use any products or services provided by Cool Wind, Inc. If you are based in the EEA you may only use our products if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of our software has been provided to us. If you are a parent and you learn that your child is using products or services provided by Cool Wind, Inc and you don't want them to, please contact us below.

8. International Operations and Transfers Out of Switzerland and the EEA

   Cool Wind, Inc provides worldwide services. By using products or services provided by Cool Wind, Inc, you authorize us to transfer and store your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.

   We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.

9. Contacting Cool Wind, Inc.

   You may obtain a copy of the personal information about you that you provide through the Site or otherwise request that Cool Wind Inc update, makes changes or delete personal information by sending an email to privacy@salestracking.app. If you have any questions or suggestions regarding our Privacy Policy, you can contact us by email at privacy@salestracking.app.

10. Acceptance of this Privacy Policy

    By using this Service, you consent to the collection and use of your Personal Information by Cool Wind, Inc in accordance with this Policy and consistent with the laws of your country (including but not limited to EU).

Last updated: Jun 9, 2024